Return Policy

We want you to be happy with your purchase! Returns and exchanges are available under the following conditions:

Returns & Exchanges

  • Items can be returned or exchanged within 30 days of delivery.
  • Products must be unworn, unwashed, and in their original condition with tags attached.
  • Exchanges are subject to stock availability.

How to Initiate a Return

  1. Contact Us: Email orders@dunkingear.com with your Order #, details of your request, and contact information.
  2. Ship the Item Back: We’ll assist you with the return process, including providing a shipping label (if applicable, more information below).
  3. Receive a Refund or Exchange: Once we receive the item, we’ll process a refund to your original payment method or ship your exchange. Refunds typically take 3-5 business days to appear.

Return Shipping Costs

  • Defective/Damaged Items: If you receive a damaged, incorrect, or defective item, we’ll cover the return shipping. You must notify us within 30 days of receipt, and the item must be unworn, unwashed, and in original condition. If these conditions are not met, the item will not be eligible for a refund.
  • Standard Returns: Customers are responsible for return shipping costs unless the return is due to a defect, damage, or incorrect product.

Questions?

Reach out to us at orders@dunkingear.com – we're happy to help!